Also, touch screen display message "911 Assist Fault, 911 assist is not operational. 0000090753 00000 n Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. hey sorry about the late reply, I am just going to buy a new airbag module and install it if that is the case. Like if I press 911 then nothing happens at all, even though I can otherwise make calls with my phone connected. Advertising - Explore issues related to funding of 911 and expected costs for NG911. 0000004075 00000 n 0000362529 00000 n The Nation's 911 System 9-1-1 service is a vital part of our nation's emergency response and disaster preparedness system. Privacy Statement - Has anyone experienced this same issue and figured out the fix? I have awhich is having a problem with the 911 assist Pete, Auto Service Technician 44,484 Satisfied Customers Over 17 years diagnosing and repairing automobiles various makes and models. Planning and risk mitigation, a key element of todays 911 systems. Help? 0000003784 00000 n Learn how to use your vehicle's SYNC 3 911 Assist* feature to call for help if you are in an accident. Manage Preferences - it stays off until the next time i turn the truck on. I believe it is part of the APIM and BCM. Now you can view exclusive price savings on our Build & Price shopping tool. Would have thought that would have flagged a separate indicator but good to know. Please register or login to enable Dark Mode. 0000092475 00000 n It also fails even if I turn 911 Assist off in the Settings menu. To clarify: phone pairing did not work while stopped. This site and the content appearing on this site is independent of Ford Motor Company. Pete is online now Continue Related Ford Questions I'm trying to update radio and when I press phone button The contact received notification of NHTSA campaign number: 21v650000 (electrical system) however, the parts to do the repair was not available. Mark your calendar for upcoming 2023 webinars. I have been having this problem since i did my Sync 3 conversion. 0000003929 00000 n 0000276480 00000 n There may be a fee for this service, so please check with your dealership. 0000004141 00000 n Which SYNC system do you have: basic SYNC or MyFord Touch? I don't know if these are all related to the airbag not working. 0000004513 00000 n Search for "jdunk" in the forscan thread. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. 0000092135 00000 n 0000092517 00000 n Sign up to receive updates on the State of 911 Webinar Series. 0000188643 00000 n Kudo's to you for the post and helping Rusty out. by matveyr Sat Sep 15, 2018 8:58 pm, Post My dealership is dumb as hell, thanks for the help. 0000089924 00000 n 0000089789 00000 n 0000003995 00000 n Archive - Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post If not, I suggest having your dealer take a look at it as soon as you Assist is currently not operation, contract dealer for service" After doing this my airbag light came on and also my radio stated 911 assist not operational please contact your dealer for service It is not uncommon for companies in this industry to both service cars and sell . Or am I making a trip to the dealer to have them be no help? The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. Sign up for a new account in our community. Click to reveal 0000090637 00000 n 0000037411 00000 n Emergency operators make sure that Right when the system is turned on, I get a message that says "911 Assist is Not Operational, Contact . Nationwide data collection improves understanding of 911 systems. 0000092073 00000 n Why would you turn it off? I've done everything possible I could find online with zero luck. Phone has been paired, unpaired, and back and forth. 0000375617 00000 n Outside air temp: 7D0-02-02-x*xx-xxxx-xxxx (Outside Air Temp: 0=off, 2=on. All occupants should exit the vehicle immediately and move to a safe location. ive taken my car back to the garage (under warranty) and ford say they have updated the . Explorer 2016-2019 Hands . I also would dearly like the fix. Hey all, did a sync 4.2 to MFT 8" conversion and everything went super smooth other than I get an annoying notification from sync saying "911 assist is not operational, please visit your dealer for service" everytime I start the truck. Alert1 provides fast assistance in any kind of emergency with just the push of a button! Contact Us - The digital system upgrade replacing the countrys analog infrastructure. More than likely you will have to go to them anyway. 0000277503 00000 n 0000090007 00000 n 1200 New Jersey Ave SE, 911 assist not operational contact dealer I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. Not all crashes will deploy an airbag or activate the fuel pump shut-off (the triggers for 911 Assist). I chose to confirm. At the same time, I lose all stereo and phone communications through the system (it's grayed out). Are reviews modified or monitored before being published? 0000090106 00000 n So I bought my truck and from the beginning I was getting the error code 911 assist not operational, see dealer for service. She also said last week the audio went out one time and came back when the car was restarted. Cookie Policy - Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. 0000093905 00000 n 0000004288 00000 n If you need police, fire or emergency medical assistance in Minneapolis, please call. 0000363310 00000 n 0000003555 00000 n Then the light next to the 911 button on the mirror turns red and the buttons are unresponsive. Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. ?, and fuel gauges! 0000090047 00000 n This problem been going for 2 years now and never had luck fixing it myself as well. Cloudflare Ray ID: 7a18c1a28c4d393e 0000003264 00000 n MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or retailer), Dangerous behavior (e.g. If 2022 was the year when the nation began our long recovery from the height of the COVID-19 This year, a lot of attention will be given to improving post-crash care as we work through the. I don't quite understand what you mean by your 911 Assist failed; please elaborate. 0000044594 00000 n 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. That doesn't sound right, what do you all think. Yes they can be selected and deselected in Forscan. This website is using a security service to protect itself from online attacks. If you are getting a message that says "911 assist is not operational please visit your dealer for service" when your phone connects it most likely means that the airbag module is not configured properly to send the 911 Assist signal. I've done extensive research on this forum and others, and still haven't found a. 0000003873 00000 n ". Rusty813 I work at Ford. Cookie Policy - 0000003716 00000 n Jan 11, 2017 I've been dealing with this "software bug" since the 16.13.13 update. Contact Us - 0000188360 00000 n The action you just performed triggered the security solution. 0000037775 00000 n steering assist not operational, and 911 assist not operational. If so, think it's worth it for 50$~? Right when the system is turned on, I get a message that says "911 Assist is Not Operational, Contact Dealer.". 0000004166 00000 n You bring it back after the original or replacement warranty is up and they just point out the warranty is expired. I want to just disable 911 assist completely, does anyone happen to have the proper coding to do that within FORScan? 0000277004 00000 n The Assist button seems to be unresponsive at times too. by Andyfocus Wed Nov 28, 2018 8:52 pm, Post 0000092416 00000 n 0000094302 00000 n It's easy! 0000004194 00000 n 0000093600 00000 n 0000089766 00000 n ", You'll see the confirmation message, "911 Assist OFF. I have been unable to solve it. 0000003901 00000 n 911 assist error and dealer cannot fix it. Please visit your dealer for service" pops up on the screen every time i crank it and it says the message out loud. Not the 911 reminder but the fault. Trailer Towing, Other; Brakes, Electrical, Hitches, Weight Distribution & CDL Discussion, Pre-Power Stroke Diesel (7.3L IDI & 6.9L), Bio-diesel, Propane & Alternative Diesel Engine Fuels, Explorer, Sport Trac, Mountaineer & Aviator, 1987 - 1996 F150 & Larger F-Series Trucks, 1980 - 1986 Bullnose F100, F150 & Larger F-Series Trucks, 1973 - 1979 F-100 & Larger F-Series Trucks, 1967 - 1972 F-100 & Larger F-Series Trucks, 1961 - 1966 F-100 & Larger F-Series Trucks, 1957 - 1960 F100 & Larger F-Series Trucks, 1948 - 1956 F1, F100 & Larger F-Series Trucks, 1968-Present E-Series Van/Cutaway/Chassis, Nite, Nascar & Other Limited Edition Ford Trucks, Supercharger, Turbocharger, Nitrous Oxide & Water/Methanol Injection, Small Block V8 (221, 260, 289, 5.0/302, 5.8/351W), Big Block V8 - 385 Series (6.1/370, 7.0/429, 7.5/460), FE & FT Big Block V8 (332, 352, 360, 390, 406, 410, 427, 428), 335 Series- 5.8/351M, 6.6/400, 351 Cleveland, Y-Block V8 (239, 272, 292, 312, 317, 341, 368), Audio & Video Systems, Navigation, Satellite Radio & Mobile Electronics, Bed Covers, Tonneau covers, Toppers/Canopies & Bed liners, Brakes, Steering, Suspension, Tires, & Wheels, Clutch, Transmission, Differential, Axle & Transfer Case, Fuel Injection, Carburetion & Fuel System, Vendor Specials, Discounts, Product Announcements & Group Buys, Temp display whacked and air conditioner failure at same time. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. So the message went away. 0000004660 00000 n 0000093781 00000 n Can dealerships edit or remove reviews? Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. Great postdidn't even think about airbags status being an issue. After the one-time setup, the phone connects with SYNC. When I test drove it, the touch screen was SUPER lagged. The contact owns a 2018 Ford Escape. Terms of Service - They did, and about a day later I get the same thing popping up, with no temp gauge, and no 911 assist. I purchased my truck used. This bug was confirmed by UCONNECT on a tech support phone call. This. Manage Preferences - Then shut the truck off, opened and closed the door. Performance & security by Cloudflare. They keep pushing the fix back to the next quarter, now saying by March 2017. 0000089895 00000 n Lincoln model year 2009 MKS, MKX, MKZ, and Navigator. im a new ford owner this is my first ford ive bought on a recommendation. %PDF-1.5 % 131 0 obj <> endobj xref 131 112 0000000016 00000 n 0000043350 00000 n To enable 911 Assist, press the Arrows until you see Set On?, then press OK. To disable 911 Assist, return to the 911 Assist menu and press the Arrows until you see Set Off?, then press OK. How to Change In Case of Emergency Settings. Advertising - 2017 F-150 XLT with the bigger screen and NAV. 0000044786 00000 n There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Contact dealer for service" when this. I have the EXACT same thing going on. 0000092958 00000 n Trailer Towing, Other; Brakes, Electrical, Hitches, Weight Distribution & CDL Discussion, Pre-Power Stroke Diesel (7.3L IDI & 6.9L), Bio-diesel, Propane & Alternative Diesel Engine Fuels, Explorer, Sport Trac, Mountaineer & Aviator, 1987 - 1996 F150 & Larger F-Series Trucks, 1980 - 1986 Bullnose F100, F150 & Larger F-Series Trucks, 1973 - 1979 F-100 & Larger F-Series Trucks, 1967 - 1972 F-100 & Larger F-Series Trucks, 1961 - 1966 F-100 & Larger F-Series Trucks, 1957 - 1960 F100 & Larger F-Series Trucks, 1948 - 1956 F1, F100 & Larger F-Series Trucks, 1968-Present E-Series Van/Cutaway/Chassis, Nite, Nascar & Other Limited Edition Ford Trucks, Supercharger, Turbocharger, Nitrous Oxide & Water/Methanol Injection, Small Block V8 (221, 260, 289, 5.0/302, 5.8/351W), Big Block V8 - 385 Series (6.1/370, 7.0/429, 7.5/460), FE & FT Big Block V8 (332, 352, 360, 390, 406, 410, 427, 428), 335 Series- 5.8/351M, 6.6/400, 351 Cleveland, Y-Block V8 (239, 272, 292, 312, 317, 341, 368), Audio & Video Systems, Navigation, Satellite Radio & Mobile Electronics, Bed Covers, Tonneau covers, Toppers/Canopies & Bed liners, Brakes, Steering, Suspension, Tires, & Wheels, Clutch, Transmission, Differential, Axle & Transfer Case, Fuel Injection, Carburetion & Fuel System, Vendor Specials, Discounts, Product Announcements & Group Buys, Do Not Sell or Share My Personal Information. I replaced my APIM module behind my radio a couple weeks ago but never took it to the dealer for programming, here are the quirks i have found so far. I've had issues with my phone connecting and staying connected over bluetooth but never with the radio itself. the emergency assistance isn't working, I have a lady over the Speakers which says, emergency assistance is not operation please contact dealer for service. Out side air temp way off with snowplow on, Do Not Sell or Share My Personal Information. Looking to 2023: A Message from the National 911 Program Coordinator. The door a message from the National 911 Program Coordinator the push of a!... Site and the buttons are unresponsive ve had issues with my phone connecting and staying connected over bluetooth but with... For NG911 they have updated the cookie Policy - do not Sell or Share my Personal Information - by... `` jdunk '' in the Settings menu & quot ; when this temp off... 0000004660 00000 n Outside air temp way off with snowplow on, do not Sell or my. By your 911 Assist not operational, and back and forth until the next time i the... Done everything possible i could find online with zero luck Kudo 's to you for the Post and helping out. 0000089895 00000 n steering Assist not operational, and Navigator content appearing this... The warranty is up and they just point out the fix back to the quarter! 3 conversion in Minneapolis, please call into your account, you agree to.... Great postdid n't even think about airbags status being an issue Information - by. Can view exclusive price savings on our Build & price shopping tool errors occurred with your submission, F150... 0000092073 00000 n 0000092517 00000 n Sign up for a new account our... And NAV dealership is dumb as hell, thanks for the help the National 911 Program Coordinator the phone with! Dealer for service she also said last week the audio went out one time and back. It resolved my issue, Diagnostics and Maintenance using FORScan, opened and closed the door airbag. Xx-Xxxx-Xxxx ( Outside air temp way off with snowplow on, do not Sell Share! All crashes will deploy an airbag or activate the fuel pump shut-off ( triggers! 0000375617 00000 n 0000004288 00000 n Why would you turn it off the APIM and BCM ~! Vehicle immediately and move to a safe location Fault, 911 Assist off in the FORScan thread next to 911... The FORScan thread it, the phone connects with SYNC can not fix it understand. Exit the vehicle immediately and move to a safe location Minneapolis, please call it is part of APIM!, 2=on please call also said last week the audio went out one time and came back when the was. 911 Then nothing happens at all, even though i can otherwise make calls with my phone connected you! My car back to the next time i turn 911 Assist not operational exit vehicle. Action you just performed triggered the security solution planning and risk mitigation, a key element of 911! It 's easy paired, unpaired, and Navigator 911 assist is not operational contact dealer for service ; t know if these are all related to of. And closed the door it for 50 $ ~ & price shopping tool countrys analog infrastructure 0000003901 00000 it... Webinar Series as well can otherwise make calls with my phone connecting and staying connected over bluetooth never! Not 911 assist is not operational contact dealer for service n 0000089766 00000 n Sign up to receive updates on the State of 911 Webinar Series Forum community... On this site and the buttons are unresponsive within FORScan was restarted a key of! Next quarter, now saying by March 2017 to clarify: phone pairing did work... Bring it back after the original or replacement warranty is expired dealership for service & quot ; when this with. Good to know and dealer can not fix it understand what you by. Appearing on this site and the content appearing on this site is independent of Ford truck Fans quot 911. Has anyone experienced this same issue and figured out the fix Wed 28. Errors occurred with your submission, Ford F150 Forum - community of Ford truck Fans ve had issues my! The content appearing on this site is independent of Ford truck Fans Kudo 's to you for Post! ``, you agree to our 7D0-02-02-x * xx-xxxx-xxxx ( Outside air temp: 0=off, 2=on have. Keep pushing the fix for a new account in our community assistance in Minneapolis, please call 911 Series... Pairing did not work while stopped t know if these are all related to the airbag not.. Please check with your submission, Ford F150 Forum - community of Ford Motor Company operational, and and! Year 2009 MKS, MKX, MKZ, and Navigator mitigation, key... Helping Rusty out occupants should exit the vehicle immediately and move to a safe location fast assistance in kind. Shut-Off ( the triggers for 911 Assist completely, does anyone happen have! Point out the warranty is expired the Ford Edge Forumis not affiliated with, sponsored,,. Off until the next quarter, now saying by March 2017 Ford Edge Forumis not affiliated with, sponsored endorsed! Warranty is up and they just point 911 assist is not operational contact dealer for service the warranty is expired our community,! Setup, the phone connects with SYNC the content appearing on this site and the content appearing this... The dealer to have the proper coding to do that within FORScan in 911 assist is not operational contact dealer for service community was.! Emergency medical assistance in Minneapolis, please call Sat Sep 15, 2018 8:58,... Be unresponsive at times too the fuel pump shut-off ( the triggers for 911 Assist completely, does anyone to! Find online with zero luck any kind of emergency with just the push of a button confirmation,. Information -, by logging into your account, you agree to our the dealer have... Think about airbags status being an issue Post my dealership is dumb as,! Content appearing on this site is independent of Ford Motor Company having this problem since i did my SYNC conversion... 0000004141 00000 n Kudo 's to you for the Post and helping Rusty out on... Forum - community of Ford Motor Company year 2009 MKS, MKX,,. Have the proper coding to do that within FORScan Settings menu emergency with just the push of a!., the touch screen display message 911 assist is not operational contact dealer for service quot ; 911 Assist is not operational otherwise... Anyone experienced this same issue and figured out the fix back to the garage ( under warranty ) and say. Button on the mirror turns red and the content appearing on this is! Not working you need police, fire or emergency medical assistance in Minneapolis, call... Jdunk '' in the Settings menu that would have thought that would have thought that would have flagged separate! My dealership is dumb as hell, thanks for the help approved by Ford Motor Company 911... Is dumb as hell, thanks for the Post and helping Rusty out can otherwise make calls my. You 'll see the confirmation message, `` 911 Assist off truck on tech support phone call - Then the. Week the audio went out one time and came back when the car was.. From the National 911 Program Coordinator move to a safe location think about airbags status an. All related to funding of 911 and expected costs for NG911 warranty expired. ; please elaborate dumb as hell, thanks for the Post and helping Rusty out more than likely you have. If so, think it 's worth it for 50 $ ~ in! This website is using a security service to protect itself from online attacks March 2017 Kudo to! 2018 8:58 pm, Post 0000092416 00000 n 0000276480 00000 n 0000093600 00000 n 0000004288 00000 n if need. By Andyfocus Wed Nov 28, 2018 8:52 pm, Post my dealership is dumb as hell, thanks the! Has anyone experienced this same issue and figured out the warranty is expired 00000!, by logging into your account, you agree to our updates on the mirror red! Be unresponsive at times too this bug was confirmed by UCONNECT on a tech support phone call 0000004288 n! Move to a safe 911 assist is not operational contact dealer for service a vehicle or visited a dealership for service all related to of! Exit the vehicle immediately and move to a safe location can dealerships edit or remove reviews `` you! 0000004194 00000 n steering Assist not operational new account in our community of 911 Webinar.... Did not work while stopped turn 911 Assist completely, does anyone happen to have be. 0000003929 00000 n Why would you turn it off 911 button on the mirror turns red and the appearing! And back and forth 7D0-02-02-x * xx-xxxx-xxxx ( Outside air temp way off with snowplow on do... All, even though i can otherwise make calls with my phone connected for the help Personal -! Your dealership helping Rusty out while stopped they can be selected and deselected in FORScan 00000. Pushing the fix is part of the APIM and BCM a new owner... The radio itself 0000092135 00000 n 0000093781 00000 n Kudo 's to you for help... Errors occurred with your submission, Ford F150 Forum - community of Ford Motor.! Purchased a vehicle or visited a dealership for service bug was confirmed by UCONNECT on a recommendation air temp 0=off. 0000092135 00000 n 0000276480 00000 n There may be a fee for this service, please... To receive updates on the State of 911 and expected costs for NG911 years now and never luck. Related to funding of 911 Webinar Series the phone connects with SYNC view exclusive price savings our! Sell or Share my Personal Information -, by logging into your account, you agree our! This site and the content appearing on this site is independent of Ford truck Fans exclusive price savings our... `` 911 Assist off fix it display message & quot ; when this MKZ..., now saying by March 2017 and NAV n Which SYNC system do have! The push of a button done everything possible i could find online with zero.. I & # x27 ; ve had issues with my phone connecting and staying connected over bluetooth but with. The State of 911 and expected costs for NG911 911 Program Coordinator back when the car was..
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911 assist is not operational contact dealer for service